职位
Responsibilities:
- Support overall training program coordination, including liaising with education managers with venue coordination and managing all hospitality issues
- Translation management, managing various languages training material translation, including Traditional Chinese, Simplified Chinese and Korean etc
- Manage logistic service for Travel Retail APAC Retail & Education department, manage orders from HQ, liaise with logistic partner, and distribute to Travel Retail 3 key regions.
- E-Learning platform (ACDL) management and execution, including various region’s newsfeed posting and translation to ensure fresh digital assets meet the brand's standards.
- Budget management, assist Senior Retail & Education on overall APAC budget management, as well as all regional Education Manager’s year-to-go budget (including follow-up of PO and invoices and vendor creation etc)
- Uniform forecast and logistics for Travel Retail APAC, liaise with each region’s Education manager and placing orders with HQ, organize and monitor uniform usage across APAC and distribute to 3 key regions
- Overall manage various training materials, including but not limited to testers, free goods, training tools, BA and GS training gifts etc.
- Conduct coaching with selected region BAs, provide personalized 1 on 1 BA training on brand and product knowledge and selling protocol etc. to enhance BA’s selling skills
- Actively communicate with the team and be willing to find innovative solutions to solve the issue
Requirements:
- Degree holder with minimum 1-2 year experience in retail industry / operations management (cosmetics preferred but not required)
- Proficient in Microsoft Office, PowerPoint, Excel, and words
- Strong communication skills, both verbal and written, and ability to influence internal and external stakeholders
- Able to work in a fast-paced environment with the ability to cope with changes and partnerships enhance work efficiency
- Detail-oriented and organized with the ability to handle multiple priorities
- Open-minded and willing to learn
- Excellent time management
